Fleming Community Library

Team manager Charlie Brown, is so desperate to win a baseball game, that he tries to trade Lucy, his worst player, but ends up trading Snoopy, his best player.

Lencioni illustrates the principles of inspiring client loyalty through a business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients....

Athan, the youngest son of General Dakar of Savient, wants nothing to do with his father's military and political ambitions, but when his mother is murdered, he is ordered to go undercover in the kingdom of Etania, befriend Princess Aurelia, and gather intelligence about her indomitable mother, who stands between the general and his ultimate goals of conquest

World War I stands as one of history's most senseless spasms of carnage, defying rational explanation. In a riveting, suspenseful narrative with haunting echoes for our own time, Adam Hochschild brings it to life as never before. He focuses on the long-ignored moral drama of the war's critics, alongside its generals and heroes. Thrown in jail for their opposition to the war were Britain's leading investigative journalist, a future winner of the Nobel...

"For Merci Sùrez, eighth grade means a new haircut, nighttime football games, and an out-of-town overnight field trip. At home, it means more chores and keeping an eye on Lolo as his health worsens. It's a year filled with more responsibility and independence, but also with opportunities to reinvent herself. Merci has always been fine with not being one of the popular kids like Avery Sanders, who will probably be the soccer captain and is always...

As a war begins, four princesses of enemy kingdoms who were raised as sisters must decide where their loyalties lie: to their kingdoms, or to each other.

"A new version of the classic Hans Christen Andersen fairytale about a tin soldier who falls in love with a toy ballerina"--

Fourteen-year-old Oriel and his friend Griff flee the slavery of Damall's Island and seek a new life on the mainland, where they face raiding Wolfers, rival armies, and other dangers.

In The Science of Service, customer service expert Mark Colgate uses the latest research into the science and discipline of great service, combined with fascinating case studies from companies as diverse as Whistler Blackcomb to Australia's Commonwealth Bank to Amazon, to empower you to differentiate your organization, increase customer loyalty, and drive revenue. Colgate distills more than twenty years of teaching customer service courses into his...

Scottish beauty Serena MacGregor's hatred of all English began as a child when she watched as a band of Englishmen attacked her mother. Her brother's friend Brigham Langston was no exception to Serena's loathing--despite his supposed loyalty to the Scottish cause and his good looks. Although Brigham eventually proves himself worthy of the MacGregor family's respect, Serena is still reluctant to abandon her hatred for him and his heritage. But Brigham...